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Notification Preferences

The NPDB alerts users to information such as report disclosures, change notifications (such as name, age, address), and NPDB Insights. To set your preferences for the frequency and type of NPDB notifications you receive, sign into the NPDB website. Then, depending on your role — Data Bank administrator or user — use the following to set up or change preferences:

  • Data Bank administrators can manage their personal notification preferences and their users' notification preferences using the Maintain User Account page within the NPDB system.
  • Data Bank administrators can manage their organization's notification preferences using the Entity Notification Preferences page within the NPDB system.
  • Users can manage their notification preferences by updating their user account.

NPDB Notifications

Type of Notification Description of Notification
Report change A report on a practitioner or organization has changed and is available.

Note: Report Change Notices are sent to organizations that previously queried on and received a report in the past 3 years.
Continuous Query report disclosure A new or changed report on a practitioner enrolled in Continuous Query is available.
Continuous Query, querying, and reporting monthly summary Monthly emails that summarize your organization's Continuous Query, querying, and reporting activity. The e-mails include, for Continuous Query users, information on upcoming enrollment renewals, new subject enrollments, cancellations, unviewed output, and report disclosures. For queriers and reporters, the e-mails include information on queries and reports submitted, report change notifications received, and counts of unviewed responses. All users will receive, when applicable, notification of an entity registration that will expire soon and notification of stored credit cards that are expiring soon or have already expired.
Query, report, or Continuous Query enrollment response A query, report, or Continuous Query enrollment response is complete and available. You can choose to have notifications sent to both your organization and your agent(s), only to your organization, or only to your agent(s).
NPDB Insights Notification that the latest edition of NPDB Insights is available. To make notification changes, use the Entity Notification Preferences utility.
Administrative event Electronic notification of events such as:
  • When it is time to renew your NPDB registration
  • The successful processing of your organization's registration
  • Activation, deactivation, or update of an organization/agent relationship