If you cannot sign in to your report, select an option for help with your password or report number:

Password Help

Enter your report number. Enter your Account ID or Report Number. Your Account ID may be your Email Address, Mobile Phone Number, or User ID. The Report Number is on the letter you received from the NPDB.

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We sent a code to your mobile phone to sign into your account.

Didn't receive a code?
If you do not receive a code within 2 minutes, contact the Customer Service Center.
Didn't receive a code?
If you did not receive the temporary password within 2 minutes you may try to . You can also contact the Customer Service Center.
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Enter the answer to your password reset question.

Your entry did not match the answer you provided for your account.
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Please contact the NPDB Customer Service Center at 1-800-767-6732 (TDD 703-802-9395). Information specialists are available to speak with you weekdays from 8:30 a.m. to 6:00 p.m. (5:30 p.m. on Fridays) Eastern Time. The NPDB Customer Service Center is closed on all Federal holidays.
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Create Your New Password

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Check your email for a message from the NPDB
An email message is on its way to the address you provided for the account. The email has a link and the instructions you need to complete the reset process. For your security the link is only active for 1 hour.

Didn't receive the email?
If you don't see the email within 10 minutes, check your trash and spam folders. You can also contact the Customer Service Center.

Didn't receive the email?
If you don't see the email within 10 minutes, check your trash and spam folders. You may choose to resend the e-mail by clicking the button below.

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Report Number Help

The NPDB notification letter you received in the mail is to inform you that you (or your organization) are the subject of an NPDB report. The letter includes the report number and password you need to sign in. If you lost the number or password you must order a Self-Query to access your report.

A Self-Query is a search of the NPDB for your own information and costs $4.00. You can access your report from the online results.

Please contact the NPDB Customer Service Center if you have other questions or concerns.

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