Effective September 26, 2024 the NPDB requires all accounts to be identity verified.

This is required to comply with the federal government's security requirements issued by NIST, the National Institute of Standards and Technology. The NPDB has partnered with ID.me to meet these standards. Select Sign in and use your ID.me account to sign in. If ID.me displays identity verification steps, please complete all steps displayed.

Don't have an ID.me account? Select Sign in. Then, on the ID.me sign in page, select "Create an ID.me account." You must set up multi-factor authentication, or MFA, for your NPDB account before verifying your account with ID.me.

If you have not signed in for 60 days you will be prompted to reactivate your account by XMS and NPDB.

Here's what you need to know.

  1. Sign in to ID.me and verify your identity.
    The NPDB partners with ID.me to provide secure access to your report with multi-factor authentication, or MFA, and identity verification. If you have an ID.me account you can use it to access your report. Otherwise, select Create an ID.me account on the ID.me sign in page. You must then complete ID.me's process to verify your identity for the NPDB. Once that is complete, select the option to allow ID.me to share your information with XMS. This is required to connect your NPDB account to your ID.me account. Learn more about MFA and Identity Verification.
  2. You may be required to complete additional steps for NPDB identity verification.
    If you have an ID.me account that has been identity verified with another agency, use that account to sign in to the NPDB. The NPDB may require ID.me to collect additional information to comply with our federal security requirements. In that case, please complete all requirements that are displayed when you sign in.
  3. You will need information from the notification letter.
    You will need to enter the Account ID from your letter. If your letter has an Access Code, you may also need to enter it. If you do not have the letter, you can request a Self-Query to access your information.
  4. After you sign in, verify your contact information.
    Review and verify your contact information. You can add another email address to receive NPDB notifications. After you verify your contact information you can view your report.

Here's what you need to know.

Note: If you have signed in to your report before, you may still need to complete some or all of this process.

  1. Sign in to ID.me or create an account.
    If you have an ID.me account, sign in to it to access your NPDB report. If you have more than one ID.me account and one of them is identity-verified, use that account to sign in to the NPDB. If you do not have an ID.me account, select the option to create one. On the final step of creating your ID.me account, select the option to allow access to XMS. You may need to return to the NPDB website and sign in again.
  2. Verify your identity with ID.me
    Next, complete ID.me's process to verify your identity. If you signed in to an ID.me account that is already identity verified, you may need to complete a few additional steps for the NPDB. Follow ID.me's displayed instructions.
    Once that is completed, select the option to Allow ID.me to share your information with XMS when it is displayed. You will only go through this set-up process once. Once it is complete, you will simply sign in with ID.me.
    Note: ID.me only allows an individual to have one identity verified ID.me account.
  3. Know your NPDB account ID.
    If this is your first time using ID.me to view your report, you will need to provide this information. This is the information you previously used to sign in. You will need to enter this information to connect to your ID.me account. If you are signing into a report for an organization, you will need to know your password.

Select Sign in to get started.

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