Billing & Fees

FAQs

How much does it cost to query?

What methods of payment does the NPDB accept?

How do I request a refund?

How do I reconcile a payment?

How do I query for multiple practitioners with one bank charge?

How do I redeem my query credits?

My agent is being issued query credits for transactions they submitted on behalf of my organization. How will they be using these credits?

Step-by-Step Instructions

Authorize Electronic Funds Transfer (EFT)

Maintain Credit Cards

Use Query Credits

View Billing History

Resources

About Billing & Fees

Refund Request

Account Balance Transfer Request (PDF - 128 KB)

NPDB Guidebook, Chapter G: Fees, Overview