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NPDB Guidebook
Notification Preferences
The NPDB alerts users to information such as report disclosures, change notifications (such as name, age, address), and NPDB Announcements. To set your preferences for the frequency and type of NPDB notifications you receive, sign into the NPDB website. Then, depending on your role — Data Bank administrator or user — use the following to set up or change preferences:
- Data Bank administrators can update the account information and roles for their organization's user accounts on the Manage User Accounts page.
- Data Bank administrators can manage their organization's notification preferences using the Entity Notification Preferences page.
- All users can manage their own notification preferences on the Update User Account page.
NPDB Notifications
| Type of Notification | Description of Notification |
|---|---|
| NPDB Notices (Monthly Summaries and Report Updates) | Monthly Emails Monthly emails that summarize your organization's Continuous Query, querying, and reporting activity. For Continuous Query, the emails include information on upcoming enrollment renewals, new subject enrollments, cancellations, unviewed output, and report disclosures. For queriers and reporters, the emails include information on queries and reports submitted, report change notifications received, and counts of unviewed responses. All users will receive, when applicable, notification of an entity registration that will expire soon and notification of stored credit cards that are expiring soon or have already expired. Report Updates A report on a practitioner or organization has changed and is available. Note: Report Change Notices are sent to organizations that previously queried on and received a report in the past 3 years. |
| Responses Available (Query or Report) | Responses Available A query, report, or Continuous Query enrollment response is complete and available. You can choose to have notifications sent to both your organization and your agent(s), only to your organization, or only to your agent(s). Continuous Query report disclosure A new or changed report on a practitioner enrolled in Continuous Query is available. |
| NPDB Announcements | Sign up for NPDB updates. |
| Administrative event | Notification of events such as:
|
