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Account Administration

The NPDB's account administration tools help Data Bank administrators and users create and maintain a subject database, update profile information, and manage notification preferences. The Data Bank administrator can also use administration tools to manage payment information (such as maintain credit cards, electronic funds transfer, and purchase query credits) and manage user accounts.

The Role of the Data Bank Administrator

An organization's Data Bank administrator creates and maintains user accounts for all individuals in the organization who query or report.

The Role of the NPDB User

The main role of NPDB users is to query and report; however, they also perform some administrative functions in maintaining and managing their own accounts.


Administrator Tools
User Tools


Administrator vs. User Privileges

Privilege Data Bank Administrators NPDB Users
Query, Report, and View Query/Report Responses Yes*
Yes
See: About Querying, About Reporting
Maintain Electronic Notice of Action Preferences (State Boards Only) Yes
See: How to View Electronic Notices of Action
No
Create User Accounts Yes
See: How to Maintain User Accounts
No
Edit and Delete User Accounts Yes
See: How to Maintain User Accounts
No
Update (Your Own) User Account Yes
See: How to Update Profile Information
Yes
QRXS Configuration Yes
See: About Software Services
No
View NPDB Correspondence Yes Yes
View Billing History Yes* Yes
See: How to View Billing History
Maintain IQRS Credit Cards Yes
See: How to Maintain Credit Cards
No
Authorize Electronic Funds Transfer (EFT) Yes
See:
How to Authorize Electronic Funds Transfer (EFT)
No
Maintain Agent Information and Relationships Yes
See:
About Authorized Agents,
How to Designate an Authorized Agent,
How to Find an Authorized Agent,
How to Deactivate an Authorized Agent
No
Maintain Notification Preferences Yes
Yes
See: Notification Preferences
View Historical Queries and Reports Yes* Yes
See:
How to Retrieve Historical Query and Report Summaries
Enroll and manage practitioners in Continuous Query Yes* Yes
See:
How to Renew a Continuous Query Enrollment,
How to Update a Practitioner Profile in Continuous Query,
How to Cancel a Continuous Query Enrollment
Activate Continuous Query Yes
See: How to Activate Continuous Query
No
View Billing History Yes* Yes
See: How to View Billing History
Create and Maintain Subject Database Yes* Yes
See:
About Subject Database,
How to Create and Maintain a Subject Database
Renew Registration Yes
See: How to Renew Registration
No

* Data Bank administrators that have not undergone identity-proofing will not have these capabilities.