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How to Maintain Credit Cards

To simplify the query fee payment process, the NPDB accepts credit and debit cards. A Data Bank administrator can enter the credit or debit card information, and then assign the card data to users who submit queries. Credit and debit card information is stored securely.

To store credit and debit cards, a Data Bank administrator must follow these steps:

  1. Sign into the NPDB and continue to the Administrator Options page.
  2. On the Administrator Options page, select Maintain IQRS Credit Cards.
  3. On the Maintain IQRS Credit Cards page, you can add, edit, or delete credit or debit card information by following the online instructions.
    • Click Add to store a new credit or debit card for query payments and assign the card to a user. Complete the online form .
    • Select a stored credit or debit card and click Edit. The Edit Credit Card page appears. Highlight a user's name to assign them to a credit or debit card, or highlight a user's name to un-assign them as an authorized user of that card. Enter the certification information and choose Submit to Data Bank.
    • To remove a credit or debit card, select the card and select Delete.
  4. Complete the Certification section and select Submit to Data Bank.

Note: Your billing statement will reflect 'NPDB' as the billing system. For purchase orders and merchant identification, please use the following:
NPDB Merchant: Health Resources and Services Administration (HRSA), U.S. Department of Health and Human Services (HHS), NPDB, FEIN: 52-082-1668, DUNS Number: 044007990