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How do I become the administrator for my organization if I have a user account?

All you need is the administrator role added to your account.

If the current administrator is still with your organization, they can add an administrator role to your account by completing the following steps:

  1. Select Maintain User Accounts on the Administrator Options page.
  2. Choose the relevant user account on the Maintain User Accounts page.
  3. Under Roles on the User Account Information screen, select Administrator.
  4. Select Save.

If your administrator is no longer with the organization:

  1. Complete the New Administrator Request form (114 KB) and email it to help@npdb.hrsa.gov or fax it to 1-703-803-1964.

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