Why is the system not accepting my mobile telephone number?

The NPDB system will only accept valid mobile phone numbers capable of receiving SMS text messages.

Other Questions You May Find Helpful

• How do I access my account if I do not have my Data Bank ID (DBID), User ID or Password?
• I am locked out of my account; how can I get back in?
• How do I receive a temporary password via text message?

Related Resources

• How to Update Profile Information
• How to Manage User Ids and Passwords
• Account Help