How do I use multi-factor authentication, or MFA, to sign in to the NPDB?

Before you can use MFA to sign in to your account, you must link your account to MFA. To do so, complete the following steps:

1. On the Sign In To Your User Account page, select Sign in with a DBID and User ID.
2. On the Select an Option page, select Update User Account.
3. At the bottom of the User Account Information page, select Select an MFA service.
   Note: For accounts with the QRXS role, you will need to first create a separate QRXS password.
4. Create an account with ID.me.
   • If you have a PIV card or CAC, skip this step.
   • If you already have an ID.me account, you can link it to the NPDB.
5. Follow the instructions to link your account through your MFA service.

If your account is already linked to use MFA:

1. Select Sign in with your MFA account on the sign in page.
2. Select your MFA service and sign in.

Other Questions You May Find Helpful

• What is multi-factor authentication, or MFA?
• I have more than one NPDB user account. How do I link them so I can sign in to one account with multi-factor authentication, or MFA?

Related Resources

• Multi-Factor Authentication Help
• How to Update Profile Information
• How to Manage User Ids and Passwords