Accounts & Sign In

FAQs

What is multi-factor authentication, or MFA?

How do I use multi-factor authentication, or MFA, to sign in to the NPDB?

How do I access my account if I do not have my Data Bank ID (DBID), user ID, or password?

I am locked out of my account; how can I get back in?

I am the Data Bank administrator; how do I reset a password?

How often do NPDB passwords expire?

What is a Data Bank ID, or DBID?

I have more than one NPDB user account. How do I link them so I can sign in to one account with multi-factor authentication, or MFA?

Step-by-Step Instructions

Become the New Administrator

Maintain User Accounts and Passwords

Create and Maintain a Subject Database

Activate Continuous Query

Update Profile Information

Create and Manage a QRXS Password

Resources

Account Administration

Administrator Tools

User Tools

Notification Preferences

Subject Database

Multi-Factor Authentication Help

How to Use Multi-Factor Authentication (video - 3:10)