Why can't I see the certification information when I open the Self-Query response file?

If you cannot view the certificate, you may need to download the latest version of Adobe Acrobat Reader Exiting a government website image, which is available for free. Because of the signature data stored in the certificate, it may take a few seconds to display. PDFs viewed in a browser will not display the certification. Printed copies of Self-Query responses will not display this certification.

Other Questions You May Find Helpful

• What is a digitally certified Self-Query response?
• What if a licensing board is asking for paper Self-Query?
• How do I receive a digitally certified Self-Query?
• What are the benefits of a digitally certified Self-Query response?

Related Resources

• Self-Query Home
• Self-Query Basics
• How to Order a Self-Query (Video - 2:44)