How do I get my digitally certified Self-Query response?

Once your Self-Query request has been processed, sign in to your Self-Query order to download your digitally certified response. You must use Adobe Acrobat Reader to view the digital certificate. PDFs opened in a browser will not display the certification.

To view the certification:

1. Download and save the PDF file to your device.
2. Use Adobe Acrobat Reader to open the file (not a web browser).
3. Wait for the blue certification bar to appear at the top. If a blue ribbon icon and the certifying signature information are present, the document has not been altered.
4. If the content is changed, the blue bar will show that validity of the certification is unknown and will no longer be valid.

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Certified Self-Query Response

Printed copies of Self-Query responses are not certified and will not show the certification bar.

Note: The NPDB does not mail or email Self-Query responses to third parties, such as state licensing boards.

Other Questions You May Find Helpful

• What is a digitally certified Self-Query response?
• What if a licensing board is asking for paper Self-Query?
• Why can't I see the certification information when I open the Self-Query response file?
• What are the benefits of a digitally certified Self-Query response?

Related Resources

• Self-Query Home
• Self-Query Basics
• How to Order a Self-Query (video - 3:32)