How do I access my account if I do not have my Data Bank ID (DBID), user ID, or password?

If you have not yet enabled multifactor-authentication, or MFA, go to the Account Help page for help with the following:

• Reset your password by completing the information on that page
• Recover your user ID by selecting the User ID tab and completing the information
• Recover your DBID by selecting the DBID tab and completing the information

Note: You must know your NPDB password to recover your DBID or user ID.

When you enable MFA for your user account, there's no need to enter a DBID or user ID to sign in. You simply sign in with MFA.

Other Questions You May Find Helpful

• I am locked out of my account; how can I get back in?
• I am the Data Bank administrator; how do I reset a password?
• What is multi-factor authentication, or MFA?
• How do I use multi-factor authentication, or MFA, to sign in to the NPDB?

Related Resources

• Recover a forgotten password, User ID, or DBID
• How to Maintain User Accounts and Passwords