Text Size

A A A  

How do I access my account if I do not have my Data Bank ID (DBID), user ID, or password?

If you have not yet enabled multifactor-authentication, or MFA, go to the Account Help page for help with the following:

  • Reset your password by completing the information on that page
  • Recover your user ID by selecting the User ID tab and completing the information
  • Recover your DBID by selecting the DBID tab and completing the information

Note: You must know your NPDB password to recover your DBID or user ID.

When you enable MFA for your user account, there's no need to enter a DBID or user ID to sign in. You simply sign in with MFA.

Other Questions You May Find Helpful

Related Resources