How do I access my account if I do not have my Data Bank ID (DBID), User ID or Password?

You can get your sign-in information by selecting Need Help on the Sign In page. Once you are on the Account Help page, you can:

• Reset your password by completing the information on that page
• Recover your user ID by selecting the User ID tab and completing the information
• Recover your DBID by selecting the DBID tab and completing the information

Note: You must have your password to recover your DBID or user ID.

Other Questions You May Find Helpful

• I am locked out of my account; how can I get back in?
• I am the Data Bank administrator; how do I reset a password?
• How do I receive a temporary password via text message?

Related Resources

• Recover a forgotten password, User ID, or DBID
• How to Manage User IDs and Passwords