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How do I access my account if I do not have my Data Bank ID (DBID), User ID or Password?

You can get your sign-in information by selecting Need Help on the Sign In page. Once you are on the Account Help page, you can:

  • Reset your password by completing the information on that page
  • Recover your user ID by selecting the User ID tab and completing the information
  • Recover your DBID by selecting the DBID tab and completing the information

Note: You must have your password to recover your DBID or user ID.

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