I am locked out of my account; how can I get back in?

You may unlock your account by selecting Need Help on the Sign In page. You may also contact your Data Bank administrator to unlock your account and reset your password.

Other Questions You May Find Helpful

• I don't have my Data Bank ID, User ID, or Password; how can I recover it?
• I am the Data Bank administrator; how do I reset a password?
• How do I receive a temporary password via text message?

Related Resources

• Recover a forgotten password, User ID, or DBID
• How to Manage User IDs and Passwords