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How to Identity-Proof NPDB Users

NPDB users must have their identities "proofed" or "authenticated" as part of an organization's registration. Once your administrator creates your account, you will receive an email with instructions for registering. When you receive the email, you should complete the registration or re-registration process as soon as possible to ensure that your access to the system remains uninterrupted.

Note: The administrator must first complete an online Administrator Training in order to create and identity-proof NPDB User accounts.

To Identity-Proof Users

To complete the user identity-proofing process, follow these steps:

  1. Select the link in the email directing you to complete the registration.
  2. Read and acknowledge the online Certification and Subscriber Agreement sections, and select Continue.
  3. Follow instructions to complete your user information, and select Continue.
  4. On the Print Registration page, select Verify with your Data Bank administrator if you are in the same location as your administrator, or select Verify with Notary Public if your administrator is not available to verify your identity in person.
  5. Print your Registration document, and select Continue.
  6. Take your Registration document and an acceptable photo ID to either your administrator or a Notary Public, who will verify your identity. The registration instructions provide details about acceptable identity documents. Users who are identity-proofed by a Notary Public should mail their notarized Registration document to their administrator.
  7. The administrator will verify the user's employment, then sign in to the NPDB to approve the account. New users will receive an email when their registration is approved by the administrator.
    Note: The administrator should retain the documents for possible review by the NPDB.