The NPDB accepts query fee payments by credit card (VISA, MasterCard, Discover, and American Express), bank debit card (with a VISA or MasterCard logo), or preauthorized Electronic Funds Transfer (EFT). However, individual and organizational Self-Query fees must be paid by credit or debit card. Eligible entities may choose to pay by credit or debit card or preauthorized EFT. The NPDB does not accept personal checks, money orders, or cash.
Eligible entities and self-queriers choosing to pay by credit or debit card are not required to make advance arrangements with the NPDB to use their cards.
An eligible entity's administrator has the option to securely store the eligible entity's credit or debit card information to prevent having to enter it each time a new query is being submitted. In addition, the administrator can assign users to the credit or debit card for query processing. The administrator can assign multiple credit or debit cards if he or she chooses to do so.
Eligible entities choosing to pay by EFT must submit an Electronic Funds Transfer Authorization form before EFT payments can be processed. To obtain this form, go to the sign in screen, then to the Administrator Options menu, and select Authorize Electronic Funds Transfer.
For detailed instructions, visit How to Authorize Electronic Funds Transfer.
Entities can prepay a lump sum to the NPDB for queries they intend to make, rather than paying for individual transactions. Data Bank administrators can purchase unlimited query credits in advance by credit card or EFT transaction from their Administrator Options screen. For detailed information, see How to Purchase Query Credits.