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Overview Submitting Reports to the NPDB Reporting Medical Malpractice Payments Reporting Adverse Clinical Privileges Actions Reporting Adverse Professional Society Membership Actions Reporting State Licensure and Certification Actions Reporting Federal Licensure and Certification Actions Reporting Peer Review Organization Negative Actions or Findings Reporting Private Accreditation Organization Negative Actions or Findings Reporting Exclusions from Participation in Federal or State Health Care Programs Reporting Federal or State Health Care-Related Criminal Convictions Reporting Health Care-Related Civil Judgments Reporting Other Adjudicated Actions or Decisions

Q&A: Queries

  1. If a health care entity cannot find or did not receive a response to a query, may the health care entity request a copy from the NPDB?

    No. The NPDB does not have the capability to produce duplicate responses. If the health care entity did not receive a response to a query and was not charged for the query, the query has not been processed by the NPDB and should be resubmitted. Once processed by the NPDB, query responses will be maintained in the NPDB system for 45 days. After that time, the response is no longer available, and the health care entity will have to resubmit the query to receive a response. If a health care entity was charged for a query that it did not receive, the entity should contact the NPDB Customer Service Center after one business day to ask about the status of a query. The health care entity should not resubmit a query on the subject in question, because this will result in duplicate transactions and duplicate query fees.

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